Payment Methods
We accept payment through paypal or alternatively you can pay by credit card over the telephone.
Order Line: 07970415044 (Craig)
Terms and Conditions of Sale
Delivery
We only deliver within the mainland UK We cannot guarantee delivery times but we aim to deliver
within 3-5 working days if in stock If it is a bespoke item or made to order item we will confirm
the estimated delivery date once the order has been received, but in most cases it is usually within
1 week. Purchasing All items offered on our website are subject to availability To purchase any
of the items on our Web Site, click the "Add to Basket" button shown on each product page.
When you place an order to purchase a product by clicking the button "Order Now",
we will send you an e-mail confirming receipt of your order and containing the details of your order
Your order represents an offer to us to purchase a product which is accepted by us when we
send e-mail confirmation to you that we've accepted your order or dispatched the product to you.
Cancellation
You have the right to cancel your order within seven working days of delivery (starting the day
after you receive the goods) and return them for a full refund This will apply to your order
unless you order goods made to your own specification, these cannot be returned unless faulty.
If your return is due to our product being damaged or faulty a refund will be made for any postage
costs incurred by you, this refund will cover the reasonable cost of postage, if you are unsure
which method to use please contact us first Should you cancel the contract we will then refund
you the price you have paid for the goods.
It is your responsibility to give notice of your wish to cancel within this cancellation period by email,
phone or letter You are under a duty to take reasonable care of the goods. The goods must be
returned in saleable condition at your expense and we would recommend for your own protection
that you use a recorded delivery service Should you order, details of this right will be sent to you
with your confirmatory e-mail. Product Descriptions All dimensions are approximate, and due to
each item being handmade, there will be slight variations, we feel this makes each product unique.
Customer Service
If you have any queries or require any further information then please contact us and we will be more
than happy to assist you with your order.
Any complaints regarding the goods or services supplied should be made to: Craig Daniels, email driftmoods@hotmail.com, to enable a rapid and effective communication with you; you can e-mail,
write, or telephone us with your complaint.
Our normal office hours are 10am - 5.00pm Monday - Friday.
Statutory Rights, These Terms and Conditions do not affect any of your statutory rights.
